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Community Supportive App

It allows retirees to participate in local events, share their stories, make friends, find a job, learn new skills, and ask for help or provide services. It will form a stable network that can connect family, friends, neighbors, and local elderly nonprofit organizations.

Overview

  This is A UX design project for my Master's degree in Interaction Design & Interactive Art

Role:  designed all this project

Time:  2021

Methods:

User centered design, iterative design, Thorough Research, Competitive analysis, User Research, Testing, Persona, User Journey Map, Prototyping

Tool:  Adobe XD

As the global population ages, the physical and mental well-being of independent elderly individuals has become a significant concern. In response, I have undertaken the creation of an application to assist them in emergency situations and to enrich their retirement experience, potentially enabling them to embark on new career paths.

OVERVIEW

  A UX design project for my Master's degree in Interaction Design & Interactive Art   |   2021

DEVELOPMENT
PROCESS

This project constitutes a pivotal part of my Master's degree program, involving a range of essential elements like a proposal, user research, information architecture, prototype, and more. Should a specific section capture your interest, you can navigate to the relevant area by clicking on the circles below.

PROPOSAL

Based on extensive secondary research, I've identified that many elders prefer support from their close network, and retirees often face isolation or technological skill-related challenges. To address these issues, I propose a Community Supportive App. This app aims to connect elders with their neighbors, friends, and relatives, fostering communities for emergency help, local events, social interactions, and skill sharing. It will form a robust network involving families, friends, neighbors, and local elderly non-profit organizations.

COMPETITIVE
ANALYSIS
FACEBOOK
Your groups
A lot of functionalities
Many elders use it
SKYPE
Neat visual design
Streamlined UX
NETWORKAPP
Highly engagement
RESEARCH

I conducted video interviews with three participants to explore retirees' leisure activities, ideal retirement lifestyles, help-seeking habits, and social connections. Despite the diversity in their ideal retirement lifestyles, all participants engaged in simple exercises like walking and expressed a desire for increased family and friend interactions. Most were keen on sharing their skills. Notably, younger elders favor modern social media, while older individuals lean towards traditional channels like email and phone calls for seeking assistance. 

DESIGN
PRINCIPLES

After analyzing user research notes and findings,  I  created two personas and user journey maps. This informed and guided the subsequent formulation of design principles which was focused on the needs of the elderly users. They are also aligned with the platform's overall goal, which is to provide a supportive and engaging social experience for seniors.

CONNECT

Local interactions, online and real-world, through a stable social platform.

SUPPORT

My platform encourages users sharing knowledge and skill , and offers a dedicated help button, particularly beneficial for our senior members.

VARIETY 

Diverse communication channels: video, text, voice, vibration, sounds, classes.

SIMPLICITY

Elder-friendly design: readability, navigation, ease of use.

INFORM

Provide users with informative content categories. Covering Education, Chat, Help, Job Info, and local news.
MoSCoW
Help Button
Education
Must Have
Post
Chat
Search
Collection
Search History
Share Location
Account Setup
1 st Help Giver List
Share Link
Thumbs up

Should Have

Comment
Relationship confirmation
News recommendation

Could Have

Phone number for security

Won't Have

Group
Password
Finacial transaction
INFORMATION
ARCHITECTURE
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PROTOTYPE
PAPER
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WIREFRAME
Interactive

Interactive

Wireframe

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PROTOTYPE
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Experience The
PROTOTYPE
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STYLE GUIDE
CONCLUSION

I'm truly proud of the effort and work I've put into this project, which marks the beginning of my journey in UX design. The Community Supportive Application embodies a mission to enrich the lives of elders.  Through qualitative user research and intuitive design, the platform seamlessly melds digital interaction with real-world engagement, nurturing connections and support across generations.

Guided by user-centered principles, I've seamlessly woven empathy and functionality into the app's essence. User research has proven pivotal, unveiling diverse needs among retirees in various countries and age phases, culminating in an authentic and resonant platform.

This journey emphasizes the harmony of design and human interaction. This experience enriches my academic journey, igniting my passion for transformative UX solutions.

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